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Bank towers are shown from Bay Street in Toronto's financial district, on Wednesday, June 16, 2010. THE CANADIAN PRESS/Adrien Veczan

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TORONTO - A new report finds the gap in bank customer satisfaction between Canada's Big Five banks and midsized lenders is widening, with satisfaction at smaller banks rising. 

A J.D. Power survey finds customer satisfaction with the Big Five lenders fell seven points from last year to 604 on a 1,000-point scale, while satisfaction with midsize lenders rose five points to 649.

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