Live Nation ticketing worker regrets calling customers stupid, he says at antitrust trial

FILE - The Ticketmaster logo is seen along the sideline of the field before an NFL football game, Sept. 15, 2024, in Jacksonville, Fla. (AP Photo/Phelan M. Ebenhack, File)

NEW YORK (AP) — Live Nation and the U.S. government announced a deal this week that they say would give artists and venues more choice when it comes to selling concert tickets to music fans. But critics say meaningful changes are far from guaranteed.

It's no secret that buying concert tickets can be a frustrating and costly process. And Live Nation, the parent company of Ticketmaster since 2010, has been the target for much of the backlash from concertgoers, and regulators.

The Associated Press