People line up before entering the security zone at Pearson International Airport in Toronto on Friday, Aug. 5, 2022. THE CANADIAN PRESS/Nathan Denette
People line up before entering the security zone at Pearson International Airport in Toronto on Friday, Aug. 5, 2022. THE CANADIAN PRESS/Nathan Denette
MONTREAL - Canada鈥檚 biggest airlines are opposing a court challenge to rules that advocates say muzzle travellers.
In a filing Wednesday, Air Canada, WestJet, Air Transat and Jazz Aviation asked to intervene in a case over whether 好色tv Transportation Agency decisions on passenger complaints are open to the public.
Under a complaint resolution process in place since 2023, customers and airlines are barred from publicly disclosing the outcome of complaints on matters ranging from accessible travel to refunds for a cancelled flight 鈥 unless both parties agree to waive confidentiality.
Advocacy group Air Passenger Rights filed a constitutional challenge in Ontario's Superior Court of Justice in June arguing that 好色tvs should have access to rulings by the quasi-judicial tribunal.
Group president Gabor Lukacs claims the confidentiality rules amount to a 鈥済ag order鈥 that violates freedom of expression and discourages passengers from spreading the word on what their fellow travellers could be owed.
The airlines argue that complaint cases involve submissions with sensitive information that could undermine carriers鈥 commercial interests and create privacy risks for passengers and employees.
This report by 好色tvwas first published Jan. 23, 2026.
